Quick start

Voxilo answers your business calls in about 15 minutes of setup. This guide walks you through every step. By the end you'll have placed a real test call and heard your agent in action.

Step 1 — Create your account

Head to voxilo.ai/sign-up and create an account. You can sign in with Google, Apple, or email + password. We use Google and Apple as identity providers so you never type a Voxilo-specific password if you don't want to — they handle authentication on their side.

Two-factor authentication is supported and recommended. We use Twilio's Verify service for SMS one-time codes — Twilio is a tier-one authentication provider used by millions of businesses.

Step 2 — Tell Voxilo about your business

A 9-step wizard captures the essentials. Most owners finish it in under 10 minutes.

1. 1
   Business profile

   Company name, address, service area (zip codes or radius from your shop), and the industry template that fits you best — HVAC, plumbing, electrical, roofing, etc. The template pre-loads the right intake questions for your trade.

2. 2
   Hours & after-hours behavior

   Tell Voxilo when you're open, when you're on call, and what should happen outside those windows. Voxilo can answer 24/7 and book emergency calls, or it can take a message and notify you for next-day follow-up — your choice.

3. 3
   Services & pricing

   The work you do and roughly what it costs. Voxilo uses this to qualify leads ("we don't service that area," "starts around $X for that kind of job") so callers don't waste their time or yours.

4. 4
   Voice & personality

   Pick from five built-in personas — friendly-pro, warm-residential, direct-commercial, and two more. Listen to a sample. If none fit, you can fine-tune the warmth and pace in Settings.

5. 5
   Booking & calendar

   Connect the calendar you book into — Google Calendar, Cal.com, or Jobber today. Voxilo will only offer slots that are actually open.

6. 6
   Notifications

   Where the briefings go. Most owners pick email + SMS. The briefing arrives 30 seconds after the call ends.

7. 7
   Compliance & consent

   Confirm the legal notices Voxilo will read at the start of every call (AI disclosure, recording disclosure where required, TCPA opt-in language). You can preview the exact wording and tweak it within legal bounds.

8. 8
   Billing

   Choose a plan. The platform fee is monthly; per-minute voice usage bills on top. No setup fee.

9. 9
   Activation

   The system runs an automated readiness check — does your account have everything it needs to safely go live? Once green, you'll get a forwarding number and a one-line instruction to forward your business line to it.

Step 3 — Place a test call

Before you forward your real business line, place a test call from your cell phone to the temporary number Voxilo gives you in the activation screen.

You'll hear:

• A natural greeting in the voice you picked
• The AI disclosure ("This call is being handled by an AI assistant")
• The recording disclosure if you're in a state that requires two-party consent
• An intake conversation that mirrors what a callback would sound like

After you hang up, check your email. Your first Owner Briefing should land within a minute.

Step 4 — Forward your business line

When the test call feels right, forward your real business number to the Voxilo forwarding number. You can do this two ways:

Always forward — every call goes to Voxilo. Best if you want zero missed calls and like the AI handling first contact on everything.

Conditional forward (recommended for most) — calls forward only when your line is busy, doesn't answer in 4 rings, or it's outside business hours. Your team still picks up live during the day; Voxilo catches the rest.

The setup steps depend on your carrier (Verizon, AT&T, Spectrum, Comcast Business, etc.). Forwarding setup by carrier →

Step 5 — Watch the first real calls come in

Voxilo will now answer your business calls. Every call you receive shows up in your dashboard with the transcript, a recording, the consent record, and the lead data Voxilo extracted. The first Owner Briefing arrives in your inbox the first time a real caller goes through.

What's next

• Customize your voice persona
• Connect your calendar
• Set business hours and emergency routing
• Browse the feature library for everything Voxilo can do